Privacy Policy

Last Updated: January 13, 2025

Welcome to Toolaxy (“we,” “our,” or “us”). Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://toolaxy.com (“Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Contact Details: Name, email address, postal address, phone number.
  • Account Information: Username, password, and other account-related details.
  • Payment Information: Credit/debit card details, billing address (Note: Payment information is processed securely through our third-party payment partners and is not stored on our servers).

b. Non-Personal Information

  • Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site usage, and serve personalized content and advertisements.

c. Information from Third Parties

  • Social Media: Information from social media profiles if you choose to connect your account with platforms like Facebook, Twitter, or Instagram.
  • Other Sources: Information from third-party services or partners that help us improve our services.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Maintain Our Services: Processing orders, managing accounts, and delivering products to you.
  • Customer Support: Responding to inquiries, providing assistance, and resolving issues.
  • Personalization: Customizing your experience on our Site based on your preferences and interactions.
  • Marketing and Communications: Sending promotional materials, newsletters, and updates (you can opt-out at any time).
  • Improving Our Site: Analyzing usage patterns to enhance functionality, design, and user experience.
  • Security and Fraud Prevention: Protecting against unauthorized access, fraud, and other security threats.
  • Legal Compliance: Fulfilling legal obligations and responding to lawful requests.

3. How We Share Your Information

We may share your information in the following circumstances:

a. With Service Providers

  • Third-Party Vendors: To facilitate our services, process payments, deliver products, and perform other business functions.
  • Marketing Partners: To send you promotional communications based on your preferences.

b. Legal Requirements

  • Compliance: When required by law, regulation, or legal process.
  • Protection of Rights: To protect our rights, property, and safety, as well as that of our users and others.

c. Business Transfers

  • Mergers and Acquisitions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

d. With Your Consent

  • Explicit Consent: We may share your information with third parties when you have given explicit consent to do so.

Note: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described above.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

  • Encryption: Sensitive information is encrypted using industry-standard protocols.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Regular Audits: Conducting regular security assessments to identify and address vulnerabilities.
  • Secure Payment Processing: Utilizing trusted third-party payment gateways to handle transactions securely.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

a. Access and Rectification

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.

b. Data Portability

  • Transfer: Request a copy of your personal data in a structured, commonly used format.

c. Erasure

  • Deletion: Request the deletion of your personal data, subject to certain legal obligations.

d. Restriction of Processing

  • Limit Processing: Request to limit the processing of your personal data under specific circumstances.

e. Object to Processing

  • Opposition: Object to the processing of your personal data for direct marketing purposes or other legitimate interests.

f. Withdraw Consent

  • Consent Withdrawal: Withdraw consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance User Experience: Remember your preferences and settings.
  • Analyze Usage: Understand how users interact with our Site to improve functionality.
  • Personalize Content: Deliver tailored content and advertisements.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the operation of our Site.
  • Performance Cookies: Collect information about how visitors use our Site.
  • Functional Cookies: Remember choices you make to enhance your experience.
  • Advertising Cookies: Track your browsing habits to show relevant advertisements.

Managing Cookies: You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.

For more detailed information about cookies, please visit our Cookie Policy page.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your residence, including the United States, where data protection laws may differ. We take appropriate measures to ensure that your data remains protected in accordance with this Privacy Policy and applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: contact@toolaxy.com
  • Phone: [Your Contact Number]
  • Mailing Address: Toolaxy
    Bagdah, North 24 Parganas,
    West Bengal
    India

11. Additional Information

a. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

b. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable laws.

c. Do Not Track Signals

Some browsers and devices may send “Do Not Track” (DNT) signals. Currently, we do not alter our data collection practices in response to DNT signals. However, you can manage your preferences through your browser settings.